Job Description

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

About the job

Reporting to the Senior Payroll Manager based in New York, you are responsible for various payroll related tasks for the Contentsquare US and Canada entities.

What you’ll do:

- Process and manage payroll across multiple US states, ensuring full compliance with federal, state, and local regulations.

- Oversee the end-to-end Canadian payroll process in collaboration with a third-party provider (ADP).

- Ensure accurate and timely payroll cycles, including calculation of wages, overtime, bonuses, and deductions.

- Prepare and file payroll tax reports (e.g., W-2, 941, state unemployment) and support year-end tax activities.

- Maintain up-to-date and audit-ready payroll records and documentation.

- Review and reconcile payroll data from Workday (HRIS) and ADP (Payroll system), and support Finance with payroll-to-GL reconciliations.

- Participate in analysis according to Finance department questions (FP&A, Accounting team etc.)

- Respond to employee payroll inquiries with professionalism and a customer-first mindset.

- Partner with HR, Benefits and Finance teams to align payroll processes with organizational goals and ensure accurate reporting

What you’ll need to succeed:

- Experience in payroll, with exposure to multi-state US payroll.

- Experience in ADP WorkforceNow or similar payroll systems, Workday or other HRIS is a plus.

- Strong analytical and reconciliation skills, with experience working with large datasets and Excel.

- Excellent interpersonal and communication skills, with the ability to collaborate across functions and regions.

- Highly organized, detail-oriented, and able to manage multiple deadlines effectively.

- Ability to work independently while maintaining alignment with global processes.

- Experience with payroll tax filings and year-end processes.

- Familiarity with working in a global, fast-paced environment is an advantage.

Nice-to-have:

- Experience working in the Tech / SAAS sector is beneficial but not essential.

- Proficiency in Microsoft Excel including VBA

- Experience working on Workday Financials

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Immediate eligibility for birthing and non-birthing parental leave

- Wellbeing and Home Office allowances

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here .

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only and do not include bonus, commission, equity, or benefits.

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