Tier 2 Deskside Support Technician Job at Peraton, Oak Ridge, TN

WVU0aWFETEoyZ0JMbTBBeXZJallnbE5Ramc9PQ==
  • Peraton
  • Oak Ridge, TN

Job Description

Program Overview

About The Role

Peraton is seeking an on-site Tier 2 Deskside Support to support the Office of Science under the DOE CBOSS 2.0 contract, providing Tier II support to troubleshoot, repair, deploy, and install customer-computing devices, peripherals, software, and associated IT assets.  Responsibilities include:

  • Perform routine device and software maintenance, including updates, patches, diagnostics, and optimization to minimize downtime and ensure peak performance.
  • Manage a loaner pool of mobile devices and peripherals (e.g., laptops, smartphones, tablets, projectors, etc.) for short-term use.
  • Prepare obsolete computers, peripherals, and software for disposition, including secure data removal from hard drives.
  • Setup IT equipment and services for meetings.
  • Install, operate, and maintain videoconference systems; provide customer training on use of videoconferencing systems. 
  • Maintain familiarity of existing and emerging technologies, including but not limited to Apple devices (e.g., iPhones, iPads, Apple desktops, and laptops) and other standard and future product suites.

Qualifications

  • 3+ years related experience 
  • Must have foundational knowledge in computer hardware, software, networking concepts, and troubleshooting methodologies
  • CompTIA A+, ITIL V4 Foundations, or other relevant certifications preferred

SCA / Union / Intern Rate or Range

Details

Target Salary Range: $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Tags

Contract work, Temporary work, Internship, Work at office, Shift work,

Similar Jobs

LC Lash & Brow Bar

Esthetician/Lash Technician Job at LC Lash & Brow Bar

 ...About the Job: LC Lash & Brow Bar is seeking a full-time esthetician/lash artist looking for a long-term role in a stable and positive environment. As a leader in the brow, lash & skincare industry we are seeking a candidate that is willing to work at least 25 hours... 

SwedishAmerican Hospital

Patient Care Technician - Ortho Job at SwedishAmerican Hospital

 ...that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee... 

Environmental Defense Fund

Scientist, Climate Innovation Job at Environmental Defense Fund

 ...seeks a scientist to conduct early-stage research on innovative, impact-focused approaches...  ...Boulder, Washington DC, Boston, New York, Remote - US Home, San Francisco, AustinOverall...  ...scientists as well as the policy, economic, and legal teams both within EDF and externally.... 

Axiom Software Solutions Limited

Scrum Master Job at Axiom Software Solutions Limited

 ...Job Description: Minimum 10 yrs IT experience with 5+ yrs in role of scrum master Coordinates and promotes participation in all Scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. Experience in managing Agile teams, backlog... 

Spine Medicine and Surgery of Long Island

Medical Receptionist Job at Spine Medicine and Surgery of Long Island

 ...Medical Receptionist Full-Time Spine Medicine and Surgery of Long Island Locations: Garden City (3-4 days/week) & Ronkonkoma (1-2...  ...Receptionist plays a vital role in ensuring a seamless and welcoming experience for our patients. This position involves working at both...