STAFF SERVICES MANAGER I Job at Department of Transportation, Shasta County, CA

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  • Department of Transportation
  • Shasta County, CA

Job Description

Job Description and Duties

Under the general direction of the Chief, Business Management, a Staff Services Manager II, the incumbent is responsible for overseeing and managing the District 2 Health and Safety Office. These functions include: Health and Safety, Equal Employment Opportunity (EEO), Title VI, Workers' Compensation, Training, Critical Incident Stress Management (CISM) and Automated External Defibrillator (AED) Management. The incumbent must demonstrate a positive attitude and a commitment to providing accurate, timely, and high quality customer service to all internal and external customers.

T he Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Eligibility for hire may be determined by your score on the Staff Services Manager I exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions.  To apply for the exam, please click and search by typing in the classification title.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job. 

Apply today to join our team!  We especially encourage applicants to check out our tool!  The is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.

You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

Along with the STD. 678 application, candidates must submit a Statement of Qualifications (SOQ) addressing each of the bullet points below. The SOQ must be typed in 12-point Arial font and shall not be more than two pages in length.

1. Describe your ability to work effectively within a team environment, and situations where you have assumed a leadership role.

2. Describe a time you had to make a difficult decision. What was the situation, and what steps did you take?

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/11/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Transportation

N/A

Attn: Caltrans DHR Contact

Certification Services MS-90

P O Box 168036

Sacramento , CA 95816-8036

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Transportation

Drop-Off Address

Caltrans DHR Contact

Classification and Hiring Unit - ECOS

1727 30th Street, MS 90

Sacramento , CA 95816

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
Salvador Cardiel
(916) 491-0923
salvador.cardiel.jr@dot.ca.gov

Hiring Unit Contact:
Shelly Yarbro
(530) 338-5162
shelly.yarbro@dot.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Caltrans EEO Office
(844) 368-3367
Ask.eeo@dot.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Important Applications Instructions:

The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-479507), PARF# 02-6-004 and title of the position (Staff Service Manager I) must be included on the STD. 678 form.

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

Job Tags

Permanent employment, Full time,

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