Job Description

【What you’ll be doing】
SRE Engineers are responsible for the overall performance and reliability of SHOPLINE's infrastructure and products. You will be in charge of:

- Automation: SREs are passionate about automation and tooling.
- Improving our user experience and maintaining service stability through SLA/SLO/SLI metrics.
- Incident Response (enhancing the on-call experience, tools, and procedures), including a comprehensive postmortem process and root cause analysis.
- Participating in on-call duties during non-working hours.
- Designing CI/CD processes to deploy SRE tools.

【Who we are looking for】
- A solid understanding of large-scale distributed systems in practice, including multi-tier architectures, application security, monitoring, and storage systems.
- Advanced Linux expertise and a willingness to explore Linux internals.
- Proficiency with observability solutions such as Grafana, Prometheus, Opentelemetry, Tempo, Loki, New Relic, and CloudWatch.
- Familiarity with SLI/SLO/SLA concepts to monitor product availability.
- Experience with public cloud services such as AWS, GCP, and Azure.
- A basic understanding of Kubernetes and some hands-on experience.
- Strong scripting skills.
- Development experience and familiarity with programming languages such as Ruby, Node.js, Golang, and Python.

【It'd be plus if you have】
- Experience working in a fast-paced startup environment
- Knowledge of building or maintaining e-commerce platforms
- Basic understanding of Ruby on Rails (RoR) applications
- Basic troubleshooting skills for Kubernetes and networking

Job Tags

Full time,

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