ServiceNow Lead Job at TMS, Houston, TX

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  • TMS
  • Houston, TX

Job Description

Role: ServiceNow Lead
Duration: Long Term

Location: Hoston, TX (Remote)

JD:

Technical Skills

  • 10+ years of ServiceNow experience with at least 5 years on HRSD implementations
  • Strong expertise in HRSD modules, including Case Management, Lifecycle Events, Employee Service Center, Knowledge Management, HR Integrations.
  • Hands-on experience with HR tools like Workday, SAP SuccessFactors, or Oracle HCM integrations.
  • Proficiency in ServiceNow APIs (REST/SOAP), Integration Hub, MID Server, and Scripted Web Services.
  • Strong scripting skills in JavaScript, Glide APIs, and Flow Designer.
  • Knowledge of HRSD security models, role-based access (RBAC), and data privacy laws.
  • Experience in ServiceNow Performance Analytics & Reporting for HRSD.

Soft Skills & Experience

  • Strong analytical and problem-solving skills, with the ability to troubleshoot HRSD and integration issues.
  • Experience working in Agile or ITIL-based environments.
  • Excellent communication and collaboration skills to interact with HR and IT stakeholders.
  • ServiceNow Certified System Administrator (CSA) & Certified Implementation Specialist HRSD (CIS-HR)
  • Lead and contribute to multiple end-to-end ServiceNow HRSD implementations, including designing and developing Case Management, Employee Service Center (ESC), Knowledge Management, and Lifecycle Events.
  • Develop and configure HR service catalog items, HR workflows, and HR case flows based on business requirements.
  • Create and manage HR services, HR templates, HR document management, and HR notifications.
  • Customize and enhance HRSD functionalities while ensuring adherence to best practices

Job Tags

Remote job,

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