ServiceNow Developer Job at Connvertex Technologies Inc., Remote

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  • Connvertex Technologies Inc.
  • Remote

Job Description

Role Overview

We are seeking an experienced ServiceNow Developer with a minimum of 5 years of hands-on experience in ServiceNow platform development. The ideal candidate will have deep technical expertise in Scripting, Flow Designer, IntegrationHub, REST Integrations, Service Portal , and UI Builder . Experience with Customer Service Management (CSM) , NowAssist , and AgenticAI implementations is a strong plus, as is holding the ServiceNow Certified Application Developer (CAD) credential.

Key Responsibilities

  • Design, develop, and customize applications on the ServiceNow platform to meet business and technical requirements.
  • Build and maintain Script Includes, Business Rules, Client Scripts, UI Policies , and Integration APIs .
  • Develop and enhance Service Portal components, Catalog Items , Widgets , and Workflows .
  • Use UI Builder to design and configure modern, scalable, and intuitive user interfaces.
  • Collaborate with stakeholders and cross-functional teams to gather requirements and translate them into robust ServiceNow solutions.
  • Support CSM (Customer Service Management) implementations with configuration, customization, and integration.
  • Explore and implement NowAssist and AgenticAI capabilities to drive automation, intelligence, and improved user experience.
  • Ensure all development adheres to coding standards, performance optimization, and platform best practices.
  • Troubleshoot, debug, and resolve complex issues within ServiceNow applications.

Required Qualifications

  • 5+ years of ServiceNow development experience.
  • Strong expertise in Script Includes , Service Portal , and UI Builder .
  • Proficiency in JavaScript , HTML , CSS , and frameworks such as AngularJS or React for ServiceNow customizations.
  • Experience with ACLs , Service Catalog , Flow Designer , IntegrationHub , and Reporting/Dashboards .
  • Familiarity with Agile/Scrum methodologies.
  • Excellent problem-solving, communication, and collaboration skills.

Preferred Qualifications

  • ServiceNow Certified System Administrator (CSA) .
  • ServiceNow Certified Application Developer (CAD) .
  • Implementation experience in Customer Service Management (CSM) .
  • Exposure to NowAssist (GenAI) and AgenticAI features.

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