Summary The Regional Carrier Representative is responsible for handling all brokerage operations by working both in-house and with various offices and divisions of ATS Logistics throughout the U.S. The Regional Carrier Representative will dispatch qualified carriers to available freight, while growing and maintaining carrier relationships in an assigned region; acting as a liaison between the carriers and shippers/customers. Education and Experience Higher education (i.e. two or four year degree) preferred but not required Good understanding of marketing, sales and customer service Strong computer proficiency in Microsoft Excel, Word and Outlook Effective verbal and written communication; over the phone, in person, and via email Essential Duties and Responsibilities Contact existing, inactive or potential carriers Negotiate rates with carriers to handle customer shipments; maintain pricing and rate quoting competitive to the current market conditions Learn to sell our well recognized product Dispatch qualified carrier to available freight, providing all pertinent information necessary for a high level of service, responding to questions, investigating and resolving problems as needed, and updating carrier trips in the data system Update computer system to reflect accurate information Manage a book of business in excess of a million dollars annually Act as a liaison between carriers and shippers Speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; write clearly and informatively; able to read and interpret written information Balance team and individual responsibilities; give and welcome feedback; contribute to building a positive team spirit Set and achieve challenging goals; measure self against standard of excellence In support of ATSs culture, all employees are expected to consistently, effectively and reliably perform in accordance with the Companys values as set forth in our core competencies and behaviors (All Employee and All Manager Competencies). Infrequent travel may be required Ability to work remotely on occasion Perform other duties and responsibilities as assigned Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; and use finger, handle or touch objects or controls. EEO and Affirmative Action Statement It is the policy of theATSto provide for and promote equal employment opportunity in employment compensation and other terms and conditions of employment without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status. TheATSis committed to assuring equal employment opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of theATSto provide reasonable accommodation to a qualified individual with a disability to enable such individual to perform the essential functions of the position for which he/she is applying or in which he/she is employed. The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions. TheATSdesignated person for issues concerning Affirmative Action/Equal Employment Opportunity isJaci Olson, Employee Relations Manager at jaciol@atsinc.com.
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