Job Description

Property Manager

About Mobile Loaves & Fishes

Mobile Loaves & Fishes (MLF) is a social outreach ministry that has been empowering communities into a lifestyle of service with the homeless since 1998. Founded in Austin, Texas, the organization serves its homeless neighbors through three core programs: Truck Ministry, Community First! Village, and Community Works. Often referred to as the most talked about neighborhood in Austin, Community First! Village is a 51-acre master planned development that provides affordable, permanent housing and a supportive community for men and women coming out of chronic homelessness. We are now embarking on a new phase of community expansion, adding more than 1400 new neighbors over the next 5-10 years.

About the Role

At Community First! Village (CFV), the Neighbor Care Team has the privilege of walking alongside our "neighbors," providing opportunities for them to settle, cultivate , and care for themselves and others in this unique community, home to individuals who have experienced chronic homelessness. As a leader within the Neighbor Care Team, the Property Manager will collaborate with senior leadership and fellow Property Managers to oversee daily operations and drive the success of CFV.

This role requires a balance of strong property management expertise , knowledge of state and affordable housing regulations, and a deep commitment to serving our neighbors with professionalism and respect. The Property Manager will lead and inspire the team that oversees and is responsible for maintaining the physical and financial health of the property while fostering a safe, inclusive, and supportive community for our neighbors.

This is a full-time, exempt position reporting to the Senior Director of Neighbor Care. Due to the nature and requirements of the position, the hours are generally Monday through Friday, 8:30 am - 5:30 pm. Some nights and weekends may be required , as well as rotating " o n -c all" duties.  The Property Manager will office at Community First! Village located at 9301 Hog Eye Road, Austin, TX 78724. 

Duties & Responsibilities

• Property Operations
  • Assist in overseeing daily property operations , ensuring the property is well-maintained, clean, and compliant with all safety and housing standards. 
  • Maintain a positive living environment for neighbors through prompt conflict resolution and consistent follow up. 
  • Establish and enforce fire, life, and safety policie s . 
  • Stay informed on industry best practices to maintain high property management standards.
• Neighbor Relations
  • Promote a welcoming community atmosphere at C FV.
  • Ensure prompt and professional response to neighbors' inquiries, concerns, and complaints. 
  • Enforce lease terms and community rules with empathy and fairness, while promoting long-term housing stability .
• Financial Management 
  • Oversee rent collection and manage delinquency procedures.
  • Prepare the annual property management budget and ensure adherence.
  • Prepare monthly financial reports and provide o versight of team budget .
• Compliance and Reporting 
  • Oversee that neighbor files are accurate , up - to - date , and documented as needed.  
  • Ensure compliance with voucher, affordable housing, and tax credit programs requirements. 
  • Assist in ensuring CFV is in full compliance with all local, state, and federal housing regulations. 
• Team Management and Leadership 
  • Assist in leading the Property Management Team under a philosophy of operational excellence, with a heightened focus on culture, process development, project management, accountability, and service excellence.  
  • Supervise and inspire a culture of teamwork and accountability.
  • Partner with Neighbor Care leadership to strengthen the team's ability to support a rapidly scaling organization. 
• Other Duties & Responsibilities as needed. 

Knowledge , Skills , Abilities & Principles

• MLF is a faith-based organization whose ideals and philosophy come directly from the Gospel of Jesus Christ. As an organization, we strive to reflect this precept in our communications, both internally and externally .
• Commitment to serving those who have experienced homelessness and personal alignment with MLF's vision, mission, core values, and goals .
• 5+ years of property management experience required , preferably in affordable or supportive housing.  
• 3+ years of people management experience required, with the ability to lead and inspire teams.
• Certified Property Manager (CPM) or equivalent certification strongly preferred . 
• Experience working with vulnerable populations, including individuals transitioning from chronic homelessness.  
• Knowledge of Fair Housing Laws and other relevant housing regulations.
• Strong analytical and problem-solving skills, with demonstrated success in managing budgets, financial reporting, and complex programs.
• Proficiency in Microsoft 365 and property management software.
• Highly organized and detail-oriented, with strong communication and time management skills.
• Ability to manage multiple projects in a fast-paced environment and adapt to challenges creatively.
• Exceptional interpersonal, verbal, and written communication skills.
• A collaborative spirit with the ability to work independently and as part of a team.
• Skilled in conflict resolution and fostering positive relationships.
• Demonstrates integrity, excellence, and a passion for process improvement.
• Must have a valid driver's license.

Work Environment & Physical Demands

• Ability to move about all phases of Community First! Village 
• Ability to drive a golf cart
• Ability to work in an office setting
• Ability to lift 30 pounds
• Ability to work outside in all weather conditions

Benefits

• Day one 100% Employer paid, Health, Dental, Vision, Life, STD & LTD Insurance
• Generous Paid Time Off & Holiday Pay
• Matching 401(k) Retirement Plan
• Corporate Discount Program
• Professional Development Opportunities
• Employee Assistance Program
• Paid Parental Leave
• Wellness Partnership Benefits

MLF VISION

We empower communities into a lifestyle of service with the homeless.

MLF MISSION

We provide food and clothing, cultivate community, and promote dignity to our homeless brothers and sisters in need.

GOALS

• Transform the way people view the stereotype of those who find themselves homeless
• Reconnect the homeless to self, family and community
• Help the chronically homeless rediscover and utilize their God-given talents to do purposeful work
• Connect human to human, heart to heart through the fellowship of food and hospitality
• Inspire people into a lifestyle of abundance by giving their best first

BELIEF STATEMENTS

The vision is supported by belief statements centered on our belief that homelessness is the result of a profound, catastrophic loss of family:

• God, infinitely perfect and blessed in himself, in a plan of sheer goodness freely created man to make him share in his own blessed life
• By virtue of being created by God in His image, we are all called to live in community and relationship with Him through each other
• The family is the original cell of social life
• You shall love your neighbor as yourself
• All members of the human family are equal in dignity
• The Lord God took the man and settled him in the Garden of Eden to cultivate and care for it. Gen 2:15

CORE VALUES

MLF is committed to fostering a culture that prioritizes relational connection. We believe there is opportunity in every aspect of our work to be relational in a highly transactional world. In this culture, transactions are means to relational ends, not the other way around.​

​​This begins with the countercultural love poured out by Jesus Christ and grows as imperfect individuals strive to show this love to each other human-to-human, heart-to-heart.​

​​Each individual's openness to the journey of their own personal growth is essential in building our relational culture, and we believe this culture flourishes as we each continuously strive to more fully embody these four core values:

• Faith: We define Faith as the foundational belief that our world and all our work belong to God. This allows us to engage our work with joy and lightheartedness, knowing that we are not ultimately in control.
• Humility: We define Humility as rightly viewing oneself as a single piece of a grander story. This humility leads to a view of oneself that is neither too high nor too low.
• Generous Spirit: We define a Generous Spirit as a readiness to give more grace, mercy, and hospitality than is necessary or expected. This posture allows us to see others for who they are, not what they do.
• Integrity: We define Integrity as a wholehearted commitment to doing right by God, ourselves, and others. This wholeheartedness shows itself in consistently choosing honesty, responsibility and ownership in all actions and decisions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

MLF is committed to creating a diverse environment and is proud to be an equal opportunity employer. Personnel are chosen based on ability without regard to race, color, religion, sex, national origin, genetics, disability, marital status, or sexual orientation in accordance with federal and state law.

Job Tags

Similar Jobs