Job Description

ServiceNow Principal Technical Consultant

Location: Wherever you are (Remote)

Does solving problems using technology motivate you? Do you thrive working on a collaborative remote team with a visionary and think-tank feel? Does modernizing Digital Services offerings on the ServiceNow platform sound rewarding? Are you someone with a startup mentality who's looking to join other work hard, play hard ServiceNow innovators?

If so, Servos might be the best next step for your ServiceNow career!

We Are:

• An Elite ServiceNow Partner specializing in Customer (CSM/FSM) and Creator Workflows (AppEngine)
• A virtual team throughout the United States with headquarters in Virginia
• Devoted to doing the right thing for our clients and team by leading with a human-first culture
• An experienced team of consultants who are dedicated to having fun and adding value
• Open minded and always welcoming new ideas and approaches

You Are:

• A highly experienced ServiceNow Consultant with proven experience in both the design and execution of ServiceNow implementations (ideally Customer or Creator Workflows)
• Packing at least 6 years of ServiceNow architecture, development, and integration experience
• Experienced in the following preferred areas: Customer Service Management, Field Service Management, Service Portal, Integration Hub or REST/SOAP Web Services, AppEngine Studio, and Frontend Development (HTML, SCSS, Boostrap, AngularJS)
• Client-centric with strong communication and presentation skills
• Passionate about doing the right thing, no matter how many times it takes
• An adventurer who wouldn't mind traveling up to 20% of the time

What You'll Do:

• Engage as the architect on projects to set (and execute on) technical direction and work with the consulting team to implement client solutions
• Participate in and/or lead design, requirement or technical workshops (design thinking a big plus)
• Oversee and participate in development, testing and deployment activities with some of ServiceNow's top enterprise clients
• Be responsible for all technical deliverables related to ServiceNow architecture and implementation
• Develop a keen understanding of the solutions we implement and our customer's business
• Support business development and pre-sales activities as the technical lead / architect
• Advocate for our ServosGov offering, which is the first Public Sector offering built on ServiceNow's Public Sector Digital Services product
• Be an expert in ServiceNow best practices and the products we implement
• Stay up to date with the latest ServiceNow versions and features

What We Offer:

• A family first culture with unlimited PTO after the first year
• Health benefits with free coverage for you and competitive rates for your family
• 401k and a variety of other benefits
• An investment in your continued growth and development with training opportunities and certifications
• The opportunity to make a difference with other ServiceNow experts who truly believe in teamwork and changing the world

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