Job Description

Empower Innovation. Elevate Your Career. Make a Difference.

At Vitalant , we are more than just a workplace—we are a community driven by a shared mission to make a life-saving impact. As a PC Technician II , you’ll be a key player in ensuring our technology runs smoothly, supporting our dedicated teams as they help save lives every day. Join us and bring your technical expertise to an organization where your work truly matters.

Why Vitalant?

Mission-Driven Work – Be part of an organization that helps save and improve lives.

Professional Growth – We invest in your development with opportunities to expand your skills and grow your career.

Collaborative Environment – Work alongside passionate IT professionals in a supportive, team-oriented setting.

Cutting-Edge Technology – Stay ahead by evaluating and implementing the latest desktop solutions.

What You’ll Do:

• Provide technical guidance to peers, ensuring best practices and knowledge sharing.
• Configure, install, and maintain PCs, laptops, printers, scanners, and print servers.
• Identify and troubleshoot hardware and software issues, resolving them efficiently.
• Evaluate new desktop technologies , making recommendations to improve performance and reliability.
• Collaborate with management and users to select and implement hardware and software solutions .

What We’re Looking For:

• Strong knowledge of PC and printer configurations, installation, and maintenance.
• Experience troubleshooting hardware and software issues in a professional setting.
• Ability to provide technical leadership and mentor peers.
• A proactive mindset with a passion for staying up to date on emerging desktop technologies.

What to Expect:

Schedule: Monday - Friday - Daytime Hours

Our comprehensive total rewards support you, your family, and your future with:

• Medical, dental, and vision insurance
• Employee Assistance Program
• 401K retirement savings plans + 5% company match
• Tuition assistance up to 5K per year
• Free basic life and AD&D insurance
• Free short-and-long-term disability insurance
• Employee Resource Groups
• Paid time off

Knowledge/Education:

Associates degree or equivalent combination of education and experience required.

Working knowledge of various PC software packages and operating systems required.

Working knowledge of PC hardware components required.

License/Certification:

Relevant hardware or software certification preferred.

Experience:

Three years related experience required. To include: PC repair, trouble shooting and configuration and reading hardware diagrams.

About Us

Vitalant is one of the nation’s largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60,000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.

Vitalant is committed to fostering a diverse and inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. Through our DEI strategic plan, we create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.

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