Job Description

Overview:

TekWissen Group is a workforce management provider throughout the UK, Europe and many other countries in the world. The client below is SAP supply chain & logistics centered consultantcy ,which deals with business transformation, implementation and support services.

Job Title: Medical Devices Service Engineer

Location: Lubeck, Germany
Work Type: Onsite

Job Type: Full Time

Job Description:

• We are seeking an experienced and motivated Field Service Engineer (m/f/d) to join our team in L beck. In this role, you will be responsible for the commissioning, repair, and maintenance of advanced medical devices worldwide, ensuring excellent service delivery and customer satisfaction. You will work closely with our R&D and Customer Service teams to support product launches and ongoing technical improvements.

Key Responsibilities

• Independently commission, repair, and replace medical devices worldwide.
• Support initial system installations as part of global product launches.
• Document service activities and technical results in compliance with internal standards.
• Collaborate closely with the development team to provide field feedback and technical insights.
• Contribute to spare parts processing and inventory coordination.
• Participate in the continuous improvement of customer service processes, aiming to increase efficiency and client satisfaction.
• Support and collaborate on departmental and cross-functional projects at the L beck site.

Qualifications

• Completed technical training in optomechanics, biomedical engineering, or a comparable field,
• OR a degree in photonics, physical engineering, medical engineering, mechatronics, or related disciplines.
• Minimum 5 years of experience in field service within medical technology, biomedical engineering, or optomechanical systems development.
• Experience working in Linux environments.
• Basic understanding of imaging techniques, ideally including Optical Coherence Tomography (OCT).
• Familiarity with ISO 9001, ISO 13485, and ISO 14971 quality and regulatory standards.
• Excellent German and English communication skills, both written and spoken.
• Valid driver's license (Class B/3).

Personal Profile

• Strong sense of quality, responsibility, and reliability.
• Excellent communication and interpersonal skills with a customer-focused mindset.
• Demonstrated team spirit and ability to collaborate across departments.
• Analytical thinker with a structured and independent working style.
• High learning agility and commitment to continuous improvement.
• Willingness to travel globally as required

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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