Job Description

ARE YOU PASSIONATE ABOUT FOOD AND HOSPITALITY?

Land one of the best-smelling jobs around! Since 2007, Luella's Bar-B-Que has been committed to providing genuine hospitality and great food in an energetic, casual, and friendly environment. We strive to build a crew of caring people who possess self-discipline and enjoy working in the restaurant profession. We operate North Asheville and South Asheville locations and a catering department. We are locally and independently owned, food quality driven, and well known for our fun and eclectic work environments and memorable guest experiences. We are looking for qualified hospitality professionals like yourself to help us continue to grow and add new stores in the Asheville area!

We are hiring for a Kitchen Manager. This position is full-time and provides opportunities for promotions and career development. We pride ourselves on creating environments where high performers can thrive and are rewarded for their masterful performance.

SUMMARY

The Kitchen Manager is a leader in the restaurant and takes responsibility for maintaining the written standards of the company and ultimately delivering the financial and qualitative measurements of success. To achieve this, the Ktichen Manager must be an expert at balancing the needs of the team, the guests, the community, and the company. This dynamic position is supported by the General Manager and the Area Culinary Director who provide comprehensive training in leadership skills, team coordination, and Kitchen operations.

This individual:

1. Runs Kitchen operations with a focus on consistency, accuracy, craveable flavor, cleanliness, timeliness, and comfort & vibe
2. Is hungry for professional development 
3. Aspires to grow with a company that supports the team through continuous coaching
4. Acts as a leader who presents a professional and positive attitude at all times
5. Leads proactively to achieve desired results and avoids obstacles before they arise
6. Will be expected to work any position that they are supervising
7. Will know our menu inside and out and is passionate about regional Southern barbecue
8. Will provide over-the-top hospitality when interacting with guests and the team 
9. Makes sure that all of our guests Taste the Love!
10. Nurtures a culture of a Team environment
11. An advocate for the Asheville community and lifestyle
12. Brings a personality of positive energy, curiosity, and fun into the restaurant every day
13. Has technical expertise in the areas of kitchen operations, food production, food cost control, and sanitation. Knows the standards and procedures associated with each of these areas and can teach them to anyone
14. Maintains cleanliness and sanitation in an exemplary fashion
15. Demonstrates good financial acumen, can understand a financial plan for the restaurant, and reviews key indicators on a daily and weekly basis to ensure the financial plan is met
16. Maintains a culture of constant ongoing training and continuous improvement
17. Above all, enjoys the hospitality business

REQUIREMENTS

The ideal candidate will possess at least 90% of the following:

1. Integrity, honesty, optimism, curiosity, accountability, a passion for excellence, and an incapability of making excuses
2. A two-year associate degree or higher in culinary arts, hospitality management, and/or business
3. Excellent oral and written communication skills
4. Above average knowledge of food, craft beer, spirits, and other finer things in life
5. A natural surplus of hospitality extended to guests, employees, and vendors no matter the circumstances
6. Involvement in the community
7. An unusually attentive focus on details and a compulsive desire to make even the smallest details perfect

BENEFITS

1. Excellent base pay - based on relevant experience
2. Attractive team share bonus compensation
3. Best in class health, dental, vision, accident and disability benefits, Luella’s contributes 60% of your individual premiums
4. Employer-funded continuing education programs
5. Tuition Allowance towards hospitality management or culinary arts degree programs 
6. Career advancement opportunities
7. Free access to the Employee Assistance Program
8. Employee dine-in discount for you and up to three friends
9. Free shift meals
10. Free Parking

PHYSICAL/MENTAL DEMANDS

1. While performing the duties of this job, the employee is required to stand, walk, talk, and hear
2. The employee is required to be on foot for a large portion of the day/shift.
3. The employee is required to stoop, kneel, or crouch; reach with hands and arms; use hands to finger, handle or feel tools or controls; must be able to lift and/or move heavy objects including tables and cases of food and beverage; must be able to lift approximately 20 pounds overhead
4. Must be able to sustain constant mental and visual attention

WORKING CONDITIONS

1. Kitchen environment, including hot areas, hot tools, hot plates, sharp knives and tools
2. Outdoor off-site catering venues
3. Non-exempt status
4. A dynamic schedule can vary from week to week; work is required on weekends and holidays and must be willing to work 45-50 hours per week if needed

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