LIVE CHAT AGENT - REMOTE Full-Time and Part-Time Job at River City Science Academy, Seattle, WA

WkVNbll6ZkwzQWRLbVVRN3VJYmJpVnhiaFE9PQ==
  • River City Science Academy
  • Seattle, WA

Job Description

Description

We are seeking an enthusiastic and dedicated Live Chat Agent to join our dynamic team at a leading elementary school in Seattle Washington. This position offers the flexibility of both fulltime and parttime hours and the opportunity to work remotely. As a Live Chat Agent you will be the first point of contact for parents students and prospective families providing exceptional customer service through live chat channels. You will play a crucial role in enhancing our schools communication and ensuring that inquiries are addressed promptly and efficiently.

Responsibilities

  • Engage with parents students and community members through live chat addressing inquiries and providing accurate information about school services and programs.
  • Maintain a high level of professionalism and empathy while interacting with users ensuring a positive customer experience.
  • Document and track chat interactions including queries feedback and resolutions to help improve service quality.
  • Collaborate with other school departments to escalate complex issues and ensure timely followup.
  • Participate in training sessions to stay updated on school policies programs and services.
  • Monitor and report trends in customer inquiries to help improve overall communication strategies.

Requirements

  • High school diploma or equivalent; further education in customer service or educationrelated fields is a plus.
  • Strong written communication skills with a focus on clarity and professionalism.
  • Ability to multitask and manage time effectively in a fastpaced environment.
  • Experience in customer service is preferred but not required; a willingness to learn is essential.
  • Familiarity with live chat systems and customer relationship management (CRM) software is a plus.
  • Must have a reliable internet connection and a quiet workspace suitable for remote work.

Job Tags

Full time, Part time, Remote job,

Similar Jobs

Thermo Fisher Scientific

Global Security Operations Center - Intelligence Analyst (3rd Shift) Job at Thermo Fisher Scientific

 ...ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every...  ...Fisher Scientific, you will work within a dedicated Global Security Operations Center (GSOC), providing critical support to our global... 

Southern Shade Tree Co.

CDL Dump Truck Driver Job at Southern Shade Tree Co.

 ...continue to grow, we are seeking a reliable CDL Tandem Dump Truck Driver to haul and deliver materials to job sites. Position includes...  ...supervisor and team to coordinate work Requirements: Valid Class A CDL Dump truck experience preferred Ability to perform... 

Blue Star Partners LLC

Proofreader - Medical Documents (Contract) Job at Blue Star Partners LLC

 ...Job Title: Proofreader Location: Temecula, CA Onsite Local candidates only Period: Now to 06/16/2026 possibility of extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate:$20 - $22/hour Contract Type: W-2... 

RÜGEN HELICOPTER

Helicopter Pilots (Two) at RÜGEN HELICOPTER Job at RÜGEN HELICOPTER

 ...Fly with us over Rgen! For the 2026 season, we are looking for one of two passionate helicopter pilots to strengthen our team on the island of Rgen. If you love flying and are a junior pilot with a CPL-H license and ready to take off, we look forward to receiving... 

Valley Fitness - Madera

Janitor Job at Valley Fitness - Madera

Were looking to hire a hard-working janitor who can maintain the cleanliness and safety of our building. Youll be responsible for all cleaning duties including vacuuming, mopping, scrubbing restrooms with soapy water, and shampooing carpets, in addition to maintenance...