Job Description

Requisition No: 851199 

Agency: Children and Families

Working Title: LICENSING SUPERVISOR - CHILD CARE - 60074836

 Pay Plan: SES

Position Number: 60074836 

Salary: agency to update 

Posting Closing Date: 05/15/2025 

Total Compensation Estimator 

Current employees will be compensated in accordance with the DCF salary policy.

Agency: Florida Department of Children and Families

Working Title: FAMILY SERVICES COUNSELOR SUPERVISOR

Salary: $43,000

Monday -Friday (8-5pm)

Roles/Responsibilities

• Reviews licensure studies for new and existing childcare facilities, family day care, homes, and large family childcare homes to ensure that they contain all required information and that the facility is in compliance with applicable child care standards before a license is issued.
• Ensures compliance with required inspections within required time frame to childcare facilities/ homes. Completes timely supervisory review of inspections prior to archiving and ensures that inspections are archived within ten days.
• Ensures timely processing of all new and existing provisional and probationary licenses of facilities/ homes. Reviews childcare administrative reports to avoid overdue licenses. Licenses should be submitted within 21 days prior to the due date to ensure no overdue licenses. Ensures compliance with time standard requirements. 
• Ensures that staff complete the required re-inspections to facilities cited as out of compliance with standards. The administrative reports must be used to ensure compliance with this requirement.
• Reviews case files to ensure that they contain all required documentation and are organized according to Department guidelines, including ensuring completion of appropriate background screening training.
• Reviews administrative reports/master lists to ensure accuracy of all data. Ensures Counselors update caseload data timely.
• Ensures complaint/incident reports are logged, appropriately documented in the caseload and with appropriate follow-up.
• Ensures appropriate enforcement action for non-compliance with standards, administrative fines, staffing with legal for serious issues including background screening, revocation of license etc.
• Provides ongoing supervision and direction to subordinate employees through staff meetings and individual conferences.
• Ensures the provision of technical assistance to childcare providers and general public through trainings, telephone contacts and returning telephone calls, written guidelines etc.
• Maintain current file on policies and regulations. Ensures all staff compliance. Demonstrates Administrative Code Chapters 65C-22 and 65C-20.
• Reads policies within ten days of issuance, completes special assignments, and ensures data integrity by reviewing counselors' entries into the CARES system.
• Complete leave and attendance for self and all staff under direct supervision.
• Investigates complaints, abuse allegations within the required timeframes. Staff cases with legal as needed. Follows prescribed Administrative Actions as outlined in the Florida Administrative Code.
• Ensure daily attendance is recorded properly. All work conducted outside of the office properly recorded on attendance log. Completes timesheets within required timeframes.
• Obtains required inspections from other Department/ Agencies (Fire and Environmental Health).
• Responds to special assignments and other duties as assigned by supervisors. Performs other duties as necessary.
• Manages and supports a unit of 6 Child Care Licensing Counselor, who manages a caseload of anywhere between 100-110cases of Child Care facilities and Homes.

Qualifications:

• Knowledge of Florida Statutes 402, 435, Florida Administrative Code 65C-20, 65C-22, and 65C-25.
• Must pass fingerprint and background screening. Must have valid, unrestricted Florida driver's license. Child Care Pre-Service Train
• Must have Bachelor's level degree or higher from an accredited college/university.
• Working hours 8:00am - 5:00pm

Knowledge, Skills, and Abilities

• Ability to use a computer and knowledge of computer programs such Excel, Microsoft, Notepad, Outlook etc)
• Ability to communicate effectively both verbally and in writing. 

• Ability to use a computer and follow oral and written instructions. Skills of effective interviewing techniques.
• Ability to supervise employees and manage daily work responsibilities of the unit, and to analyze data and summarize in reports. Ability to effectively partner with community agencies and entities.
• Must possess time management, strong organizational, maintain confidentiality, ability to multitask, and adapt to changes.
• Ability to multi-task and take on a caseload if necessary

Driver’s License : Required

Education : Must have Bachelor's level degree or higher from an accredited college/university

Years of Experience : 3+ YEARS IN THE CHILDCARE INDUSTRY

Career Posting Category : SES

Salary : $43,0000

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.

For a more complete list of benefits, visit .

Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

Where you will work:

Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater. And if the beach isn’t your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work – Come join our team!

About Department of Children and Families:

Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.

To learn more please visit .

• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

We hire only U.S. citizens and lawfully authorized alien workers.

Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113 , and enrollment must be completed within the first 30 calendar days of your appointment.

SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: .

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

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