Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities:

• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Provide exceptional service to all hotel guests during their stay
• Process additional administrative, bookkeeping. and accounting procedures as required
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Qualifications:

• Requires a flexible schedule that allows for overnight shift hours
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Diploma or equivalent from high school is required; some college is desired
• Excellent customer service and communication skills are required
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required

About Company: Founded in 2005, Rolling Hills Hospitality operates 17 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Tags

Flexible hours,

Similar Jobs