Job Title: Home Care Administrative Assistant
Location: Lanham Md 20706
:
We are seeking a highly organized and detail-oriented Home Care Administrative Assistant to support our team in delivering exceptional in-home care services. This position involves performing a variety of administrative tasks to ensure the efficient operation of our home care office and smooth communication with clients, caregivers, and healthcare professionals.
Key Responsibilities:
*Answer phone calls, respond to inquiries, and direct clients or caregivers to the appropriate team members. *Schedule and coordinate appointments for caregivers and clients, ensuring timely and effective service delivery. *Assist with the onboarding process for new clients, including collecting necessary documentation and ensuring proper care plans are in place. *Maintain accurate and up-to-date client files, records, and schedules in the electronic health records (EHR) system. *Process and verify insurance information, manage billing, and handle billing inquiries from clients. *Prepare and maintain office supplies, equipment, and necessary documentation for caregivers. *Provide support with recruitment and training efforts for new caregivers. *Communicate with clients and caregivers to ensure satisfaction and address any concerns or issues. *Coordinate with healthcare providers, families, and insurance companies as needed. *Assist with the preparation and submission of reports and regulatory paperwork. *Maintain office organization, including filing and managing correspondence.Qualifications:
*High school diploma or equivalent required. Associate's degree or higher is a plus. *Previous experience in an administrative role, preferably in healthcare or home care. *Strong organizational skills and attention to detail. *Excellent communication and customer service skills. *Familiarity with medical terminology, billing, and insurance verification is a plus. *Proficiency in office software (Microsoft Office Suite, Google Workspace) and EHR systems. *Ability to manage multiple tasks simultaneously in a fast-paced environment. *Compassionate and professional demeanor, with a commitment to helping others. *Knowledge of HIPAA regulations and confidentiality requirements.Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.
About Radiocw-Healthcare: Our goal is to provide safe and ethical care that allows seniors to remain in the comfort of their own home through the provision of appropriate care staff and services. Learn more about us at
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