Enforcement Investigator Job at Department of Consumer Affairs, Sacramento County, CA

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  • Department of Consumer Affairs
  • Sacramento County, CA

Job Description

Job Description and Duties

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians. 

Please let us know how you heard about our position by taking this brief survey.

CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

Under the supervision of the Assistant Executive Officer, the Enforcement Investigator conducts diverse criminal, civil, and administrative investigations of licensed hygienists and dental hygiene educational programs in conjunction with the Board's educational specialist. Regularly communicates with the Attorney General's Office in discussing enforcement cases; contacts licensees, supervisors, patients, witnesses, stakeholders, and others to gather information and evidence for case investigations.

You will find additional information about the job in the .

Working Conditions

Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.

The position requires the incumbent to work Monday – Friday, 8:00 AM – 5:00 PM. Telework options may be available in the future once the candidate is acquainted with the position and the Board's policies and procedures and completes probation. Occasional travel is expected to conduct interviews and gather evidence or information in the course of investigations. May also participate in dental hygiene educational program site visits to address complaints.

Special Requirements

The position(s) require(s) a valid driver's license (DL). Provide a photocopy in PDF format of the front and back of your DL, clearly showing your name as stated on the license, issuing state, DL number, class, and expiration. 

The position(s) require(s) Medical Clearance prior to being hired.

Title 11, section 703(d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance with DCA's CORI procedures, clearance shall be maintained while employed in a CORI -designated position. Additionally, the incumbent routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times. 

This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1, and within 30 days of leaving office.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

ABOUT YOU

Are you self-motivated, see the value in detail, and enjoy collaborating with others? If you are, we would like to get to know more about you. We seek a talented individual who is highly motivated, has excellent communication skills, enforcement knowledge, and wants to join a diverse, hard-working team.  If your experience includes a background in public service, review and implementation of statutes and regulations, and utilizing various forms of communication to provide effective customer service, and a passion in enforcement this may be a position you will enjoy. This position provides a great opportunity to learn about and be a part of the dynamic DHBC team. 

OUR MISSION

To license, enforce, and regulate the dental hygiene professionals and dental hygiene educational programs to protect the public and meet the oral hygiene needs of all Californians. 

VISION

To provide access to quality dental hygiene care for all Californians

VALUES

You will work among a knowledgeable workforce dedicated to: communication, teamwork, customer service, excellence, respect, and transparency. 

Benefits

Benefit information can be found on the  CalHR website and the  CalPERS website.

The DHBC headquarters is in a secure building with security present.  It is near Arden Fair Mall with light rail access immediately behind the building and FREE parking.

We offer mentorship, career guidance, and supportive management invested in your development, and a diverse talented team with creative minds.

Statement of Qualifications

A statement of Qualifications (SOQ) is a narrative description of how an applicant’s education, experience, knowledge, skills and abilities meet the qualifications for this position. 

The SOQ MUST be a minimum of one page and a no more than two pages, single spaced, using 12 point Arial font, 1” margins.  Each page MUST include your name and Job Control # or position #. Resumes, letters, and other materials WILL NOT be considered as responses to the SOQ.  

Failure to follow directions WILL disqualify you from an interview. 

A response to each question listed below MUST be numbered and answered separately.

1. Describe how your education, training, and experience helps with the qualifications the Board seeks in a Special Investigator candidate.

2. Describe your field-based investigative experience.  Include any types of interviewees and locations of interviews. (Do not list specific location names, only types of facilities/locations). 

3. Describe your investigative report writing experience. List your years of experience writing investigative, average report length, and general function and/or use of your reports. 

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications - A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.
  • Other - Cover Letter - A cover letter is required and must be included.

Job Tags

Permanent employment, Full time, Work at office, Immediate start, Remote work, Trial period, Monday to Friday,

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