ABOUT US
HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in our client’s everyday operations to understand their people goals, gaps, and challenges. We then develop and implement the processes and technologies to execute a sustainable and scalable talent plan.
We partner with companies expecting or experiencing high growth who need to hire at scale or fill a critical role rapidly. Our clients are not looking for quick-fix placements but are thoughtfully building a hiring strategy to scale their businesses.
OUR CLIENT
Location: Addison, IL / Remote
Industry: B2B SaaS / Software
Company Size: 50+
What They Do: Our client is an Event Technology company who works with large and small corporate brands ensuring their virtual and on-site events run smoothly using their cutting-edge technology. Features include Event Registration, Check-in, Attendance Tracking, Lead Retrieval, and more!
THE ROLE
We are seeking a tech-savvy Event Success Specialist to join our client's growing team! This role is integral to ensuring our client's customers have a seamless experience with technology during live events. You’ll be responsible for orchestrating client demos, answering technical questions, and helping customers understand how to use our client's platform effectively. We’re looking for someone with experience in event technology, and the ability to lead training sessions with confidence over Zoom. The ideal candidate will have strong communication skills, a passion for technology, and the ability to handle challenges with empathy and professionalism. You’ll need to manage your schedule effectively, solve problems quickly, and adapt to an evolving product. Importantly, you'll be a key player in ensuring client success without directly managing renewals (which are handled by the Relationship Manager).
This role is fully remote and we are looking for someone preferably in Mountain or Pacific time zones. After your training period, the hours will be as follows:
7am - 6pm local time 4 days a week, with one weekend day every 6-8 weeks
WHAT YOU WILL DO
WHAT YOU WILL NEED
WHAT OUR CLIENT OFFERS
Competitive Salary
Flexible, Unlimited PTO
Health, Dental, and Vision Insurance
Performance Bonuses
Company 401K
Equity
The opportunity to make a difference
Non-corporate, friendly environment
Growth opportunities
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