Overview:
Respond to customer inquiries via phone and email.
Serve as the primary contact for customers on the client's website.
Embody the client's values of responsibility, quality, and excellence.
Qualifications:
Education: Bachelor’s Degree or equivalent; B2 level English proficiency.
Experience: Minimum 6 months in customer support; call center experience advantageous.
Interpersonal Skills: Customer service orientation, active listening, problem-solving, and emotional intelligence.
Technical Skills: Typing speed of 40wpm with 90% accuracy; proficient in Microsoft Windows and Office.
Able to Write / read / speak mandarin fluently
Assist customers in placing online orders and provide timely support.
Handle payments and confidential information securely.
Proactively support customers to enhance brand loyalty.
Collaborate with team members to improve customer support experience.
Stay updated through training and meet performance indicators.
...experience in real estate or mortgage lending and thrive in a remote work environment? If so, we'd love to hear from you! We're seeking a... ...: Enjoy the freedom and flexibility of working from your home location in the Philippines or Asia. Growth Potential: Contribute...
...years Licensures/Certifications Registered with American Registry of Radiologic Technology ARRT (R) and (CT) Licensed Radiographer - State of Maryland Basic Cardiac Life Support Certification Preferred Education~ Successful completion of a CT...
...Prince Telecom is hiring entry level Cable Installation Technicians in Hoffman Estates, IL to join our team and help connect America! Compensation: $17/hr+ Job Type: Full-Time Responsibilities Resolve, repair and install cable TV, internet, telephone and/...
...The Registered Nurse is responsible for providing and documenting skilled nursing care in accordance with the developed care plan and physicians... ...standards and professional boundaries at all times. Hours: PRN Essential Job Functions: Develop a plan of care through...
...Shift Leader - 4 Raises Your First Year and No Sundays/Late Nights ~ Eligible for 4 Raises your First Year ~ No Sundays, Early Mornings, or Late Nights ~100s of Leadership Positions to Grow Into Sound too good to be true? Our leaders can literally turn their...