AMS Project Manager Job at Resource Informatics Group Inc, Minnesota

WjBJZ2FESEUyUUJNbVVFNXVZSFloMU5RZ1E9PQ==
  • Resource Informatics Group Inc
  • Minnesota

Job Description

Hi,

The following requirement is open with our client

Role: AMS Project Manager

Location: Winston Salem, NC (27103) - Remote
Duration: 6+ Months

Detailed Job Description:

Oversee the delivery and operations of application support services for an apparel CPG account. The ideal candidate will have a strong background in IT service management, incident problem change management, and team leadership. Candidate will be responsible for ensuring SLA adherence, continuous service improvement, and client satisfaction.

Must Have Skills (Top 3 technical skills only) *

  • Lead and manage the AMS team to deliver high-quality support services across multiple applications.
  • Serve as the primary point of contact for client stakeholders for all AMS-related activities.
  • Ensure adherence to SLAs, KPIs, and other contractual obligations.

Top 3 responsibilities you would expect the Subcon to shoulder and execute*:

  1. Manage incident, problem, change, and release management processes.
  2. Drive root cause analysis and implement preventive measures.
  3. Monitor and report on service performance, trends, and improvement opportunities.

Job Tags

Remote work,

Similar Jobs

Conexus Food Solutions

Lead Class C Driver & Dispatch Coordinator Job at Conexus Food Solutions

 ...warehousing space, and a fleet of more than 1,000 trucks, we are the trusted name for reliable...  ...the way. Job Responsibilities: Class C Driving: Safely operate a Class C...  ...safety protocols. Train and support fellow drivers and warehouse staff as needed.... 

Acorns

Director of Communications Job at Acorns

 ...match ~ Monthly Acorns account contribution & GoHenry account for your family ~ Mindfulness and Financial Wellness resources, Headspace and Addition Wealth ~ Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone... 

Richemont

Senior Sales Tax Analyst Job at Richemont

 ...and problem-solving, working closely with the Tax Manager to research complex tax issues, manage use tax accruals, and provide support...  ...to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. At Richemont... 

RVA

Customer Service Representative - Entry Level - Immediate Hire Job at RVA

 ...energetic, outgoing, and people-focused Entry-Level Customer Service Representatives to join our team immediately! This is the perfect opportunity for candidates...  ... but not required What We Offer Immediate hire opportunities Paid training and ongoing mentorship... 

Azuria Water Solutions

Construction Technician - Laborer - CDL Job at Azuria Water Solutions

 ...worldwide. We are currently seeking Construction Technicians - Laborers with valid CDL licenses...  .... The starting pay is $21.00-$25.00 per hour depending on experience. Why You...  ...~ Competitive salary ~ Daily per diem while traveling ~100% covered individual...